About Us

Heritage Bank is owned by our customers, not shareholders. So instead of pursuing massive profits, our focus is on putting People First.

About Us
We’re proud to be one of the longest-standing financial institutions in the country. Since 1875, we've grown to become the largest customer owned bank in Australia. But what's the difference between a bank and a customer owned bank? 
Customer Owned Banking
We're part of a movement that began in Australia over 150 years ago, when groups of like-minded workers and communities came together to create building societies, credit unions and mutual banks.
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News
Keep up-to-date with the latest news from Heritage Bank.
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Member Commitment
We reward our members for their loyalty and we're committed to helping our members through good times and times of hardship.
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Community Support
Community Support
We support our members and their wider communities by making a positive difference through a diverse range of community initiatives, including our widespread Sponsorship program,  Annual Photographic Awards,  Community Branches and the Heritage Bank Charitable Foundation.
Heritage in the Community 

Visit Heritage in the Community to see the community initiatives we're supporting, including OzHarvest and the annual Heritage Bank Photographic Awards.

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Heritage Bank Charitable Foundation
You’re invited to join The Foundation in making a real difference in people’s lives.
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Financial Information
Financial Information

When you join Heritage, you’re not just a number; you are one of our owners and can have a voice in how we operate.

We openly disclose our financial results and we invite our members to attend our Annual General Meeting to hear firsthand about our performance and future plans for the Bank. 


Reporting Our Performance

Visit Reporting Our Performance for our latest financial announcements, Annual General Meeting notices, policies, constitution and prudential information.

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Environmental, Social and Governance Policy
We have a responsibility to be guardians of our members' financial futures and our commitment to this is outlined in our ESG Policy.
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Get in touch
Get in touch
Contact us 24/7
Our Locations
Find a Heritage branch or ATM when you are on the go.
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Speak to us in your language
Chat to us in your language using our free and trusted interpreter service. Available at your local branch and over the phone.
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Our ongoing response to COVID-19
We're here to support you through COVID-19 and beyond. Learn about our response to COVID-19 including our relief package.
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