Heritage Contact Centre
Based in Queensland
Australia: 13 14 22
Overseas: +61 7 4694 9000
Emergency Services and Healthcare Workers Hotline: 07 4694 9007
Seniors Hotline: 07 4694 9081
COVID-19 Relief Package Enquiries
1300 726 100
Email Us
info@heritage.com.au
Heritage Access Line
(telephone banking)
13 14 22
Account Enquiries by Fax
Loans: (07) 4694 9783
Other Accounts: (07) 4694 9782
Heritage Bank Limited
ABN 32 087 652 024
AFS Licence No. 240984
Australian Credit Licence 240984
6th Floor
400 Ruthven St
TOOWOOMBA QLD 4350
Postal Address
PO Box 190
TOOWOOMBA QLD 4350
Media Contact
Andrew Fox
Manager, Corporate Communications
0419 714 204
heritagepr@heritage.com.au
To report a lost card or a stolen card:
Login to Heritage Online or the mobile banking app to deactivate your lost card or stolen card. This can be done through the "Services" menu on Internet Banking, or via "Manage Cards" on the app.
Alternatively, call 1800 076 037 in Australia. If overseas call +61 7 4694 9139.
Statutory notices and legal documents such as subpoenas, garnishee orders, writs and notices to produce can be served on Heritage Bank Limited by mail or by hand delivery to its registered office. The address for service is as follows:
The Proper Officer
Heritage Bank Limited
6th Floor, 400 Ruthven St
TOOWOOMBA QLD 4350
For any queries related to the service of legal documents, please contact us via email at info@heritage.com.au.