What's the difference between a bank and a customer owned bank? We're independent - owned by our customers, not shareholders. So instead of pursuing massive profits, our focus is on putting People first.
We're part of a movement that began in Australia over 150 years ago, when groups of like-minded workers and communities came together to create building societies, credit unions and mutual banks. Since then, customer owned banking has grown to serve over 4 million Australians in every state and territory.
The challenges we face together may change over time, but our award-winning customer service, competitive products and ingenuity will always be there to support you.
Innovating and caring for our customers.
From releasing technology like our innovative HOVA wearable payment band, to being Australia's largest issuer of prepaid cards, Heritage is at the forefront of ingenuity in the customer owned banking sector. We have a strong history of supporting our community and to date, our community branches have given back over $50 million into their local communities.