Accessing your account

Access your account in your way with helpful tips on how to activate a card, change your PIN, set up eStatements and other ways to bank.

How to

All FAQs 

We've put together a library of frequently asked questions and answers to help you with your entire banking experience. 

Ways to bank

Ways to bank with us

Make payments on the go with smart payment technology including Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, and Garmin Pay.

Mobile Banking App
Our Mobile Banking App gives you a convenient and quick way to transact on the go - pay bills, check account balances plus much more.
Open Banking
Open Banking has arrived in Australia, but what is Open Banking and how will it impact the way you bank?
Supporting you

Speak to us in your language
Chat to us in your language using our free and trusted interpreter service. Available at your local branch and over the phone.
Deceased Estates
Closing your loved one’s accounts at Heritage Bank.
Latest security alerts
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.