Accessing your account

How to

Activate card

Instructions on how to activate your Heritage Visa Debit or Credit Card.

BSB Search
Find out the BSB for your account.
Change your PIN

How to change your PIN online.

Activate a Gift Card

How to activate your Heritage Prepaid gift card.

Set up eStatements and view your statements online through internet banking. It's a great way to reduce paper usage and impact on the environment.
Help Centre: Notifications Settings
How to set up various SMS and/or Email alerts to be sent to you when specific actions occur relating to your membership.
Ways to bank

Heritage Online
Whether you're on the go, at the office or at home, Heritage Online lets you manage your accounts in one place, at a time that suits you.
Mobile Banking App
Our Mobile Banking App gives you a convenient and quick way to transact on the go - pay bills, check account balances plus much more.
Ways to bank with us

Make payments on the go with smart payment technology including Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, and Garmin Pay.

Supporting you

Deceased Estates
Closing your loved one’s accounts at Heritage Bank.
Latest security alerts
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
General FAQs 

We've put together a library of frequently asked questions and answers to help you with your entire banking experience.