What is a customer owned bank?
The customer-owned model focuses on delivering great value to customers, not on profits for shareholders.
Learn more
Switch to Heritage
Open your new account
Open an account online right now and be banking with Heritage in minutes, or visit us in-branch.
Simply Access Transaction account
Our Simply Access account is just that - a simple, but flexible, transaction account with no monthly fee, a Visa Debit card, free EFTPOS and 24/7 access to your income.
Pension Plus Transaction Account
Keep your retirement savings or pension income secure while earning a competitive interest rate with our award-winning Pension Plus transaction account.
Switch your salary
Let your employer know your new account details. Fill out our salary deposit form then send it to your employer to let them know where to deposit your pay.
Switch your loans
Home Loans
Let us help you find the loan that's right for you. Choose from one of our fixed or variable rate loans, all with competitive rates.
New pool thanks to savings
Switching has paid huge dividends for Hatton Vale couple James and Tracy Heck. Now their two kids will now spend this summer splashing around in a new pool.
Car Loan
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Comparison Rate
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Enjoy our very competitive fixed interest rate for your shiny new car.
Switch your regular payments
Switching all your regular payments that you currently manage can seem like a big job, but we have some simple steps to get you started.
Step 1: Review your transactions
Take a look over your statements on your old account and identify which payments you’d like to switch. This is a great time to note what dates your payments come in and out, to help your budget planning!
Step 2: Set up your online payments
Set up any regular BPAY, Pay Anyone or periodical payments that you'd like to manage yourself in Heritage Online (internet banking).
If you need to register for Heritage Online, call our Queensland based Contact Centre on 14 14 22. They are available 24/7 to take your call.
Step 3: Contact your service providers
Advise your service providers of your new bank account details or your new Visa Debit or Credit card details once you receive it in the mail.
If you have an online account with your service provider you can usually update your payment details online. Or simply give them a call and update your details over the phone.
Switch your direct credits & debits
We can help you switch all your direct credits & debits that you hold with other companies at once. Simply complete the Switch of Regular Payments form and return it to us to start the switching process.
Important stuff
- We can only switch payments for you that use your BSB and account number. Any payments that use your debit card or credit card details, or that you set up yourself online, can't be switched with this process.
- It can take up to 6 weeks for your payments to be switched so remember to leave some money in your old account until all payments have successfully switched over.
Breaking down banking jargon
Here's a list of the most common banking jargon terms people don't understand and explained them in plain English.
Choose how you spend
Credit Cards
Our range of credit cards offer great value and global convenience. If you're looking for banking rewards, complimentary insurance, a low interest rate or no annual fee, we have options for you.
SMS and Email Alerts
Set up SMS or email alerts to receive real-time notifications for key events on your accounts.