What is a customer-owned bank?
The customer-owned model focuses on delivering great value to customers, not on profits for shareholders.
Learn more
Open your new account
Open an account online right now and be banking with Heritage in minutes, or visit us in-branch.
Simply Access
A daily transaction account loaded with lots of features, including no account keeping fee, free EFTPOS and Visa payWave transaction, and free in-branch deposits and withdrawals.
Target Bonus
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bonus interest rate*
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Earn bonus interest when you make regular deposits and no withdrawals.
Switch your salary
Let your employer know your new account details. Fill out our salary deposit form then send it to your employer to let them know where to deposit your pay.
Switch your regular payments
Switching all your regular payments that you currently manage can seem like a big job, but we have some simple steps to get you started.
Take a look over your statements on your old account and identify which payments you’d like to switch. This is a great time to note what dates your payments come in and out, to help your budget planning!
Set up any regular BPAY, Pay Anyone or periodical payments that you'd like to manage yourself in Heritage Online (internet banking).
If you need to register for Heritage Online, call our Queensland based Contact Centre on 14 14 22. They are available 24/7 to take your call.
Advise your service providers of your new bank account details or your new Visa Debit or Credit card details once you receive it in the mail.
If you have an online account with your service provider you can usually update your payment details online. Or simply give them a call and update your details over the phone.
Switch your direct credits & debits
We can help you switch all your direct credits & debits that you hold with other companies at once. Simply complete the Switch of Regular Payments form and return it to us to start the switching process.
- We can only switch payments for you that use your BSB and account number. Any payments that use your debit card or credit card details, or that you set up yourself online, can't be switched with this process.
- It can take up to 6 weeks for your payments to be switched so remember to leave some money in your old account until all payments have successfully switched over.
Breaking down banking jargon
Here's a list of the most common banking jargon terms people don't understand and explained them in plain English.
Switch your loans
Find the loan that fits you
We understand that everyone's needs are different, so we take a personalised approach to fitting a home loan to suit you. See which home loan could be a good fit for you with our loan chooser tool!
Car Loan
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Comparison Rate
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Enjoy our very competitive fixed interest rate for your shiny new car.
Choose how you spend
Credit Cards
Our range of credit and debit cards offer great value, benefits and global convenience.